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Here’s what others are saying:
In this day and age, where quality customer service is so hard to come by, Distinctive Nurseries is a breath of fresh air! Michelle offered prompt, reliable, friendly, and extremely knowledgeable customer service. She did not make me feel like I was a bother, but that she was happy to help. She even went above and beyond to help me locate a discontinued product. The company absolutely backs their merchandise - one product was damaged when I tried to put it together - and I was sent a replacement part immediately. The merchandise was packaged wonderfully, and met all my expectations. If I were to recommend any web-based company for nurseries, this would be THE ONE! You simply can NOT go wrong. - Kristen S., VA
Thank you so much for the quick attention to this stressful situation. Your company deserves our thanks as well and we will certainly come back to them when the disappointment subsides. - Becky R, OH
Wow. Impressive service! - Kathy A, IL
I will be sure to tell all of my pregnant friends where to order their baby bedding from and what incredible customer service they have. - Victoria R, Alberta, CA
The comforter set has arrived and it is even more gorgeous than it was on-line! It’s usually the opposite and things aren’t as cute as they appeared to be but I am so thrilled with this purchase!!! - Andie F, VA
Thanks so much for your speedy response. I love the set and your service has been exceptional! - Holly F, FL
Thank you so much for the update. Your company is tops for customer service. Thank you. - Jennifer C., TX
Your service is excellent btw, I’ve never had anyone reply so fast! :) - Fannie O, Ottawa, CA
I know that I spoke to you earlier…just wanted to drop you a line to say thanks again for making this work for me! Good customer service is hard to find but, GREAT customer service is a rarity in today's retail market and I truly appreciate your going above and beyond in this situation! You have made a customer for life! - Alice F., GA |
